Sunday, August 14, 2005

Federal Government Contracting

This is one of my biggest complaints about the Federal govt. Today's Washington Post has an important article that has implications far beyond the FAA.

FAA Orders a Closer Look at Contracts

By Sara Kehaulani Goo
Washington Post Staff Writer
Sunday, August 14, 2005; Page A01

Debra Srite got an odd phone call a month after starting her new job at the Federal Aviation Administration last year.

A contractor told her that he needed several thousand dollars more from the agency because he had run through nearly all the money allowed under his company's program. When Srite, a by-the-book contracting officer who cites the United States Code from memory, pressed him to provide a reason for the new money, she said he wouldn't cooperate.



"It was like he was in charge and he was surprised I asked for that verification," she said.

The call prompted Srite to dig into the FAA's records on the project. What she and a co-worker found out about the $16 million contract raised concerns about how the FAA handles $1.3 billion in such programs with small businesses...

Among the red flags Srite says she found in the $16 million contract were invoices for an unapproved trip to Las Vegas and an unexplained lease for a Porsche Boxster. She also learned that Crown had hired the wife of a top FAA official and that the company later was ordered by that official to keep his wife on staff after the contract ended. A computer software system the firm was supposed to develop for the FAA failed many government tests and was never used, according to FAA documents...
My agency, the IRS, is not immune from contracting problems. I have referred some practices to our Inspector General (TIGTA), which resulted in a scathing report but no change in actual contracting procedures. I have even seen the wife of an executive being a high-profile employee of a contractor her husband steered a training contract to, a very similar situation to the one involving Cirillo at the FAA. (This occurred about 12 years ago, as I recall. The executive in question was canned for that and other sharp practices.) But the big waste is not due to payoffs to govt decisionmakers. Rather, it is due to perverse incentives and laziness. It's just easier to avoid competition and to give the contractors what they want, because that's what Congress seems to want. Add to this the natural desire for the private sector to make as much money as possible for the least expense and effort possible, and the push by the last several administrations to reduce the Federal workforce and hire contractors to do govt functions, and you get the situation we have today. From that same article:

Experts in contracting law say projects like Crown's are meant to save the government money but instead may add to costs. So-called support services contracts allow the FAA to award initial contracts to a short list of pre-qualified small companies and then add tasks amounting to as much as several million dollars without bidding. Such awards are often open-ended or loosely defined jobs to provide technical expertise, consultation or additional labor hours on programs ranging from developing a new software system to running a computer help desk.

Sometimes, such contracts do not include firm deadlines and in most cases they lack specific performance standards. The contractor is paid based on whether it supplied the required hours of service. In some cases, an FAA employee will retire from the government and soon after begin similar work for a contractor for more money, raising the questions of whether the government is really saving money by using the contractor.

Bingo. When I first got involved in contracting (the 1980s), the Brooks Act and the GSBCA were in full force. The IRS still made some horrific contract awards. (Purchasing Sperry-Univac computers in 1981 for our case processing was our biggest IT mistake ever, and the taxpayer is still paying for it. That original contract was thrown to the winner for what appeared to be a blatant payoff in the form of a job with them later. I knew the technical people on the award team, and they told me how they were ordered to rerun tests until the favored vendor could pass them. Additional unethical behavior occurred in the months after award as well, tripling the price.) But we've kept Unisys for reasons having to do with lack of vision and lack of will more than lack of integrity.) But we did have someone looking over our shoulder, and we gave competition a shot most of the time. This meant that requirements were written and distributed in an RFP, and we had a formal process for selecting the awardee on the basis of publicly accessible "best value" criteria. Today, all that is considered quaint. IRS has a number of "blanket purchase agreements" (BPAs) or "requirements contracts" (e.g. one with Unisys, another with Presidio) that our Procurement organization simply adds products to at whim. There is no competition, no written requirement, no RFP, no justification for other than full and open competition (JOFOC), and no documentation of any sort. Those contracts were originally rewarded for specific needs, but the Contracting Officers (COs) on them have interpreted their warrant to allow them to transform them into a one-stop shop for whatever any executive takes it into his head to fund. The vendors love it and make it easy for the CO. All the vendors have jumped on board and no one wants to upset the applecart by complaining too loudly about losing the opportunity to bid on a requirement. We now buy hardware, software, and services this way.

This lack of discipline has cost the taxpayer many millions of dollars. I have specific examples, many of which I have shared with TIGTA, but I'll refrain from citing them for legal reasons. None of the recent ones, to my knowledge, involves the sort of bribery shown in the FAA case. But it's still wrong, isn't it? COs are not doing their jobs, and executives are practicing gross incompetence. It's gotten to the point that nearly everyone just throws up their hands and claims that there's nothing anyone can do about it. Actually, it's been at that point for about 15 years. But it's bullshit. A President who cared could turn it around, but we haven't had one for a very long time. Instead, we have a destructive alliance between a log-rolling Congress, self-interested executive branch executives, lazy employees, and greedy contractors. No one is effectively advocating for good government or for the taxpayer. (The taxpayers have always been lazy about things like this anyway. I don't blame them too much--it's complicated. Even the Halliburton outrage seems to sail right over their heads.)

I'll return to this in future posts. It's big; we're talking about not only the wasted money, but the lost opportunity for doing things right.

Wednesday, August 10, 2005

What I'll Be Doing Here

I'm not entirely sure, but my intention is to sound off on broadly work-related issues. I'm a Federal bureaucrat, and there's a lot going on in Washington that I don't like. It will be a little bit political, but Presidents from both parties have been committing some gross executive branch malpractice, so I'm not going to just bash one party. When I get time, I'll post my concerns about what's happening to the executive branch agencies that so many people depend on whether they realize it or not. In my opinion, we're facing serious challenges that were largely created by incompetence and inattention, but that have some ideological and self-interested components. I have lots of ideas on how to meet those challenges, too.

By the way, I do have a fairly active online life. This is my first blog, but I have a LiveJournal and have been a prolific contributor to several bulletin boards for more than eight years. The recent EZboards fiasco permanently erased well over a million words (by a very conservative count) that I wrote, not that I have any illusions about the likelihood they'd have been read again. I don't expect anybody else to read this blog either. If I like what it develops into, I'll retitle it and try to promote it.

Tuesday, August 09, 2005

Why Not the Best?

I may be the last person to have a blog, but I won't be denied. My genius must be shared.